Ask These 6 Questions Before Choosing an HVAC Contractor in Wilmington, NC

Locating the right HVAC contractor is all about knowing what questions to ask before you do business. HVAC systems are complex pieces of equipment, so it makes sense to have some important questions on hand before deciding who you’re going to hire. Therefore, here’s a handy list of six questions you should ask prospective HVAC contractors in Wilmington, NC before hiring them.

1. Do You Offer an HVAC Maintenance Program?

The manufacturer should ensure that the HVAC system that comes with your house is compliant with local codes and standards. If you want to ensure that your HVAC system can keep running, you won’t want to hire a contractor who doesn’t offer an annual maintenance plan. Ask your prospective contractor about their maintenance program and whether or not they will service every part of your system.

The extra money you spend upfront could save you a lot of time, headaches, and other fees in the long run. At Airmax Heating and Cooling, we are proud to offer an annual maintenance plan to all of our customers. We use the latest technology and techniques to ensure that your system is running at optimum performance.

2. Can I See a Copy of Your HVAC Contractor’s License?

A license is a good indicator that the contractor has undergone education and certification in his or her field. You should ask to see some form of picture ID, such as a driver’s license or a business license. Furthermore, you should ask for a copy of the business license and check it yourself to ensure that it is legitimate.

A licensed contractor will have passed a background check. This is important both for your safety and security at home, but it’s also an indication that the contractor has demonstrated a professional, ethical approach to the business.

3. Can You Provide Me Details of Your Liability Insurance?

Again, in the very rare event that something happens to your home or possessions, you will want to make sure that you can hold your contractor accountable. You should ask for the name and number of their liability insurance carrier.

4. What Kind of Training Do You Have?

If you ask how long your prospective contractor has been in business, you will probably find out how long they have trained for their job. At Airmax Heating and Cooling, we have been installing HVAC systems for nearly 15 years, so our technicians are highly trained and experienced. They are some of the best technicians in the industry.

5. What Is and What’s Not Included in the Project Quote

You should ask to see detailed information about the scope of work and what exactly is in the contract. Ask them to specify exactly what is in the project quote, as well as if they can lower their price based on work that they or another contractor have already completed. You’ll want to ask about the contract, including who is responsible for what and what you need to do to complete the project.

In the construction industry, there are certain tasks that are not typically in the scope of work, such as any HVAC equipment or ductwork installation. Instead, they’ll let you know what they included in the project quote.

6. How Soon Can You Start Work?

The sooner your system gets fixed, the better, and a good contractor will want to get started on your project as soon as they can. If the contractor tells you that they need to wait on the parts or that they won’t be able to start work for another week, you should probably choose to work with someone else.

As you can see, there are a lot of important questions to ask your HVAC contractor. It’s important that you learn how to conduct a proper home inspection to avoid disappointments when you hire the company to perform the work. At Airmax Heating and Cooling, we provide our customers with the most efficient HVAC systems available on the market.

Image provided by iStock

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